Questions
Frequently asked :
Find the answers to frequently asked questions from our customers :
We offer lessons for all levels, from beginners to advanced skiers, as well as technical clinics, preparations for technical tests/BASI, off-piste courses, and backcountry skiing trips. We also accompany you during your trips abroad (rates available upon request).
Children can start ski lessons from the age of 3. We advise you to contact us by phone to schedule several private sessions of shorter duration to initiate your little ones. What is the instructor-to-student ratio?
To ensure personalized attention, we maintain an instructor-to-student ratio of 1 to 8 maximum. We also remind you that we practice a single rate for 1 to 6 students. Beyond that, an additional fee will be requested.
Wear clothing suitable for the weather: one breathable layer, a second warm layer, and a third waterproof layer. Dress your children well as they regulate temperature less effectively than adults. You will need: gloves, ski goggles, and sunscreen. Ski equipment can be rented on-site at various shops in the resort.
You can book a ski lesson online via our website or by phone.
We offer a flexible cancellation policy. The booking fees paid during reservation are non-refundable unless a certificate (e.g., medical certificate) is provided. .
- Plus de 30 jours avant le cours : Remboursement intégral.
- Entre 30 et 21 jours avant : Remboursement à 50%.
- Moins de 21 jours avant : Aucun remboursement (sauf cas de force majeure avec justificatif).
2. Force Majeure
In case of extreme weather conditions, illness or injury (with a medical certificate), or other exceptional circumstances, we offer the possibility to reschedule the lesson to a later date or a partial refund, depending on the conditions.
3. Cancellation by Vision Ski Instructors
In the unlikely event that we have to cancel a lesson due to unfavorable weather conditions or other reasons beyond our control, we commit to:
- Offering to reschedule the lesson to a later date that suits the client.
- Providing a full refund if rescheduling is not possible.
5. Booking Modifications
Booking modifications are possible without charge up to 48 hours before the start of the lesson, subject to availability.
In case of unfavorable weather conditions, we reserve the right to cancel or postpone lessons for safety reasons. Clients will be informed as soon as possible.
Yes, our instructors speak several languages, including French, English, Italian, and Spanish.
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Ready to glide? Contact us for an unforgettable skiing adventure!
Vision Ski Instructors
We are a small team of passionate instructors.
We are at your complete disposal to answer all your questions and organize your lessons according to your needs and desires.
Questions Fréquentes :
Find the answers to frequently asked questions from our customers :